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“Health” Policy
Health insurance Polisa Zdrowie is a product created for small and medium businesses, as well as enterprises with several thousands of employees.
Hospital cover
Hospital plans are available as part of Polisa Zdrowie insurance. The scope of insurance includes comprehensive arrangement and full cost cover of planned in-patient treatments. The insurance covers nearly 500 surgical procedures in the field of general and vascular surgery, gynaecology, orthopaedics, ophthalmology, laryngology, urology and cardiology.
Occupational medicine
Ensuring that Occupational Medicine benefits are executed duly is a legal obligation of an Employer. Its core purpose is to systematically monitor employees’ state of health which allows to assess it, as well as to determine any unfavourable health effects caused by working conditions.
Health Programmes
Prophylactic health programmes are most often supplementary to occupational medicine benefits. The programmes were created so that the process of diagnosis and receiving treatment is efficiently organised due to it being coordinated and supported by a personal medical consultant.
Forester Programme
Forester Programme is dedicated only to employees of Forest Districts, National Parks and their families. Its main aim is prophylaxis of the occupational medicine extended by complete diagnostics in the field of detecting and treating Lyme disease.
TeleReimbursable Policy
The essence of the new product is that the Insured Person can obtain medical services in two ways: using telemedicine (e-consultations) or receiving reimbursement (online application forms), i.e. return of cost incurred for a medical service arranged by oneself in any medical facility in the territory of Poland.
Find out about the insurance – get to know the benefits
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Online appointment booking gives a possibility to make medical appointments online, directly in a doctor’s schedule.
It is available via the Insured Person’s Platform
TU ZDROWIE is the first company on the market that gave access to online appointment booking in several medical networks of health clinics operating nationwide (e.g. POLMED, CENTER-MED, SCANMED) and facilities outside the network that focus on modern and convenient access to services for a patient.
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You are guaranteed the quickest access to medical practitioners in every insurance contract:
- 1 day – Paediatrician, internist, general practitioner
- up to 3 days – Specialist
- up to 7 days – Rare specialisations
All medical consultations, paediatric specialists included, are available without a referral.
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- The largest network of medical facilities on the market
- Cashless access to more than 3300 medical facilities throughout Poland
- Ability to avail medical services in every medical facility and with every medical practitioner on the reimbursement basis.
- Freedom of choice in regards to medical facility and practitioner
- online appointment booking and e-reimbursement available to every Insured Person
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POLISA ZDROWIE gives a possibility to use services covered by the insurance in any medical facility in Poland.
You may use services in medical facilities and doctors’ offices that are not part of TU ZDROWIE partnership network on a reimbursement basis, i.e. the cost of the service will be returned to you. As a result you have full freedom to pick the location where you want to be treated.
TU ZDROWIE guarantees a return of the cost incurred for medical services to the Insured up to the amount restricted by the Upper Payment Limit (UPL), defined for each medical service in the Catalogue of Benefits.
TU ZDROWIE is the only company in the market that allows increase of reimbursement limits (amount of UPL) -
E-reimbursement -allows you to send an online cash benefit claim form via the Insured Person’s Platform.
All you need to do is to log in to the Platform, fill in the online form, attach a scan or a photo of an invoice/receipt and click “send”.
By using the e-reimbursement, you don’t need to send any paper documents to TU ZDROWIE, which reduces waiting time for the benefit to be paid out. -
Every Employer and agreement are looked after by an Individual Group Assistant, who remains in close contact with the Customer and is responsible for an effective and convenient collaboration. Additionally, as a Insured Person’s Intervention Assistant their role is to help in challenging situations, e.g. in case there is an obstacle to deliver a service.
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An insurance with TU ZDROWIE gives your employees freedom of treatment, which means:
- access to all medical facilities in Poland
- free choice of a medical facility and a medical practitioner
- possibility to choose a convenient way to avail the services
- unlimited medical consultations and examinations
- no referrals needed to consult specialists including paediatric specialists and professors
- referrals for medical examinations from all practitioners are accepted
Methods of providing medical services
Directly in a medical facility - cashless.
Applies to branches marked with in the list of branches: ![]()
1. Contact the selected medical facility directly.
2. Arrange a service.
3. Come to the facility early enough.
4. In the registration, give your name and PESEL number and show your identity card.
5. The registrant will enter the name of the medical service into the TU HEALTH system and confirm.
6. An SMS with an authorization code will come to your phone - give this code to the person in the registration.
7. If you don't have your phone with you, ask the person at the registration to print and sign the paper "Receipt of Benefit".
IMPORTANT! Our Contact Center (CC) doesn't call these facilities.
You can arrange a remote consultation round the clock, full, through the Insured Panel. Teleconsultation selection panel in the form of telephone, chat or video in Polish, English and Russian. All you have to do is click on the "E-VISITS" tab at the top of the page and register your account.
You can also call our Contact Center 58 888 2 999.
How to use the service?
1. Log in to the Insured Panel (you must activate your account before logging in for the first time)
2. Go to the "NEW VISIT" tab
3. Enter consultation preferences
4. Choose a convenient date and place for consulting and click "Arrange a visit"
Contact Center (CC) TU Zdrowie działa 24 godziny przez 7 dni w tygodniu – zapewniając Ubezpieczonym możliwość umawiania usług w placówkach medycznych w całej Polsce
Services arranged via Contact Center are always carried out in a non-cash way.
How to use the services?
- Contact the Contact Center (CC) by calling the number 58 888 2 999
- Choose the subject matter of your call
- Provide your first name, surname, PESEL for the CC consultant to be able to verify the scope of your insurance
- Inform on the types of services you want to use (you may give your preferences as to which location and date would be most suitable for you)
Having checked the availability, the consultant will call you back and inform you on the possibility to provide service, indicating the location and date of the service or will send information via a text message.
A refund as a refund of costs incurred makes it possible to use medical services in various medical facilities in Poland.
In facilities and surgeries that are not included in the TU ZDROWIE medical network, you can use services on a reimbursement basis, i.e. reimbursement of expenses incurred for the service.
This gives you the opportunity to choose your treatment site completely freely.
1. Make an appointment directly at your chosen outlet
2. Pay for the service at the facility
3. Ask for a named bill or invoice
4. Fill in the application for payment of cash benefit - paper or electronic in the Insured's Panel
5. Send your application to TU ZDROWIE
TU ZDROWIE within 30 days from the date of receipt of the set of documents will pay the amount of benefit granted to the bank account number indicated in the application.
Remember that the monetary benefit granted (reimbursement) is limited by the Upper Limit of Liability (GGO - upper limit) and is paid for the specific medical service covered.
Warning! The invoice / bill must be issued to the Insured (in the case of a child to a legal guardian) and include the following information:
- name of the medical service
- the number of services rendered of a given type
- medical service date
- cost / price of the medical service provided
If the service concerns an insured child, please provide the child's name in the application description.
Warning! Make sure that your insurance offers the possibility of using services on a reimbursement basis - reimbursement of the costs of medical services paid to the Upper Limit of Liability (GGO).
After you fill in and send the electronic form, our consultant will contact you with a proposed date and location of the service performance.
Link link to the form: https://placowki.tuzdrowie.pl/zgloszenie
Download the mobile app and use it freely whenever you need it.
Request a quote for your company
Załóż nowe konto w Panelu Ubezpieczonego i korzystaj swobodnie ze wszystkich jego funkcji.
Jeśli nie korzystałeś jeszcze z E-wizyt i nie zakładałeś jeszcze konta w Panelu Ubezpieczonego, pamiętaj, by założyć nowe konto.