New on the health insurance market: Polisa TeleRefundacyjna (TeleReimbursable Policy) and a new Calculator for the Intermediaries.
„Since day one of the COVID-19 pandemic we have been aware how serious the situation is and that there is a need to implement a completely new approach to products and processes related with Customer services that up until now have been functioning on the health insurance market.
In the new reality created by a previously unknown factor of coronavirus new expressions have unexpectedly gained greater importance: providing services at a distance, remote Customer service and a way of thinking that goes beyond standard provisions in the agreements” – says Aleksander Roda, the Chairman of TU ZDROWIE Management Board.
In order to meet entirely new challenges and current needs of Customers we have created a new product: Polisa TeleRefundacyjna (TeleReimbursable Policy), which offers new outlook on providing health care for Businesses and their Employees in these altered conditions of functioning and very often witch a limited budget.
The idea behind the new product is that the Insured Person can obtain medical services in two ways: by using telemedicine (e-consultations) or by receiving reimbursement (online application forms), i.e. return of cost incurred for a medical service arranged by oneself in any medical facility in the territory of Poland.
The new insurance Polisa TeleRefundacyjna (TeleReimbursable Policy):
- is the simplest solution in the market in its design,
- can be implemented quickly, is fully on-line operated which is particularly valued in the current crisis situation and in times when it is necessary to cut costs,
- gives full freedom of choice in regards to medical facility, even in the most challenging locations, and access to all medical facilities on the cost return basis,
- allows a comprehensive on-line service for the Employer via the Policyholder’s Panel, dedicated for the persons looking after medical care in the companies,
- is fully serviced online by the Employee via the Insured Person’s Platform that allows the Insured to schedule e-consultations and send online claim forms for reimbursement,
- is offered for an attractive price,
The new Polisa TeleRefundacyjna (TeleReimbursable Policy), depending on a variant covers:
- unlimitedconsultations with primary care practitioners (internist,paediatrician, GP)
- unlimited consultations with specialist practitioners available without referrals, paediatric specialists and professors including
- unlimited outpatient procedures performed during doctor consultations
- unlimited laboratory tests
- unlimited diagnostic examinations (imaging, functional, etc.)
- unlimited outpatient procedures
- house calls made by doctors and nurses
- rehabilitation
- mandatory occupational medicine benefits
At the same time, for the Agents and Brokers we have created a new Calculator to our existing product POLISA ZDROWIE, available in the Intermediary’s Panel. The new Calculator is a unique tool in the Polish market, which enables you to remotely prepare a personalised offer for your Customer.
The new tool allows you to prepare the POLISA ZDROWIE (Policy “Health”) offer for up to 30 people in a few easy steps.
